Category - Troubleshooting & Tutorials

Common issues that can occur during the Onboarding Assistant session

Date: December 18, 2020
By: Mark Niver
Categories: KYC Level 2 - Troubleshooting

Why am I being asked to “specify the total amount, in CHF, that you plan to invest”?

Date: December 18, 2020
By: Mark Niver
Categories: KYC Level 2 - Troubleshooting

My phone number is not accepted by the Onboarding Assistant

Date: December 18, 2020
By: Mark Niver
Categories: KYC Level 2 - Troubleshooting

Common issues that can happen during Video Identification

Date: December 18, 2020
By: Mark Niver
Categories: KYC Level 2 - Troubleshooting

SMS not Received?

Date: May 18, 2022
By: Marco van der Weijden
Categories: KYC Level 2 - Troubleshooting

Tutorial: Set up a Trust Wallet

Date: December 18, 2020
By: Mark Niver
Categories: External Wallets - Tutorials

Tutorial: Set up your Coinbase Wallet

Date: December 18, 2020
By: Mark Niver
Categories: External Wallets - Tutorials

Tutorial: How to set up Ledger Nano

Date: December 18, 2020
By: Mark Niver
Categories: External Wallets - Tutorials

Tutorial: How to connect Ledger Nano to MetaMask

Date: December 19, 2020
By: Mark Niver
Categories: External Wallets - Tutorials

Tutorial: Receive IDON on Trust Wallet

Date: December 19, 2020
By: Mark Niver
Categories: External Wallets - Tutorials

Tutorial: Send IDON from Trust Wallet

Date: December 19, 2020
By: Mark Niver
Categories: External Wallets - Tutorials

Tutorial: Receive IDON on your Coinbase Wallet

Date: December 19, 2020
By: Mark Niver
Categories: External Wallets - Tutorials

Tutorial: Send IDON (ethereum) from your Coinbase Wallet

Date: December 19, 2020
By: Mark Niver
Categories: External Wallets - Tutorials

Tutorial: How to send IDON with Ledger Nano and MetaMask

Date: December 19, 2020
By: Mark Niver
Categories: External Wallets - Tutorials

Tutorial: Set up a MetaMask Wallet

Date: September 13, 2023
By: Marco van der Weijden
Categories: External Wallets - Tutorials

Tutorial: How to send IDON with MetaMask

Date: July 22, 2021
By: Marco van der Weijden
Categories: External Wallets - Tutorials

How To Transfer IDON Tokens From Your External Wallet To Your (new) CyberWallet

Date: February 7, 2024
By: Marco van der Weijden
Categories: External Wallets - Tutorials