In case you have forgotten your password for the Idoneus Platform, please follow the steps below to reset your password to regain access to your account.
Step 1: Click the Forgot Password button
Go to https://platform.idoneus.io/signin. Click on Forgot Password.
Step 2: Enter your Email Address
Enter the email address with which you have created your Idoneus Platform Account in the field that shows up, and click Submit.
You will see a Notification to check your email inbox.
Step 3: Check your Email Inbox
Navigate to your Email Inbox, find the email from Idoneus, and click on the link in the password reset email.
Step 4: Enter a new Password
Enter a new password. Please remember it has to be at least 8 characters long, and it has to contain at least one uppercase letter, one lowercase letter, one number and one special character.
If you have not entered a valid password, it will give you a warning.
After you have entered a new (and valid) password, click the Reset Password button.
An onscreen notification will say that your password has been successfully reset.
Step 5: Access your account with your new password
Log in to your account with your new password.