How to reset my password on the Idoneus Platform?

In case you have forgotten your password for the Idoneus Platform, please follow the steps below to reset your password to regain access to your account.

Step 1: Click the Forgot Password button

Go to https://platform.idoneus.io/signin. Click on Forgot Password.

Step 2: Enter your Email Address

Enter the email address with which you have created your Idoneus Platform Account in the field that shows up, and click Submit.

You will see a Notification to check your email inbox.

Step 3: Check your Email Inbox

Navigate to your Email Inbox, find the email from Idoneus, and click on the link in the password reset email.

Step 4: Enter a new Password

Enter a new password. Please remember it has to be at least 8 characters long, and it has to contain at least one uppercase letter, one lowercase letter, one number and one special character.

If you have not entered a valid password, it will give you a warning.

After you have entered a new (and valid) password, click the Reset Password button.

An onscreen notification will say that your password has been successfully reset.

Step 5: Access your account with your new password

Log in to your account with your new password.

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