Category - Onboarding & Identity Verification

Tutorial: Create New Account

Date: December 18, 2020
By: Mark Niver
Categories: Onboarding & Identity Verification

Tutorial: KYC/AML Protocol

Date: December 18, 2020
By: Mark Niver
Categories: Onboarding & Identity Verification

SMS not Received?

Date: May 18, 2022
By: Marco van der Weijden
Categories: Onboarding & Identity Verification

I can not select a ‘Country’ in the address field in the ‘ Verify your Identity’ screen

Date: December 18, 2020
By: Mark Niver
Categories: Onboarding & Identity Verification

I am having strange issues when entering data in the ‘Verify your Identity’ screen

Date: December 18, 2020
By: Mark Niver
Categories: Onboarding & Identity Verification

Common issues that can occur during the Onboarding Assistant session

Date: December 18, 2020
By: Mark Niver
Categories: Onboarding & Identity Verification

Why am I being asked to “specify the total amount, in CHF, that you plan to invest”?

Date: December 18, 2020
By: Mark Niver
Categories: Onboarding & Identity Verification

My phone number is not accepted by the Onboarding Assistant

Date: December 18, 2020
By: Mark Niver
Categories: Onboarding & Identity Verification

Common issues that can happen during Video Identification

Date: December 18, 2020
By: Mark Niver
Categories: Onboarding & Identity Verification